FAQ

All you need to know about the Holland Casino Try Out Experience

The Try Out Experience is the ideal way to get to know Holland Casino. Do you have questions about the Casino Try Out package? See if your question is already answered below. Is your question not listed? Then please use our contact form.

CONTENTS OF THE PACKAGES

• What exactly is the content of a Try Out Experience?

  If you purchase a Try Out Experience, you will receive an E-gift card at the email address you provided. You can exchange this E-gift card for the Try Out Experience package at the cash desk of any Holland Casino establishment. In the package you will find a voucher which you can redeem at the bar and/or in the restaurant. The package also includes play money and explanations of the games on offer, so you can get to know the different games at your leisure.

  
  
• Can I use a Try Out Experience at any Holland Casino establishment?

  New answer

  
  

SHIPPING AND RECEPTION

• What happens after I place an order?

  Once you have completed your order, you will receive an email at the email address you provided confirming your order. You will also receive an email with your E-gift card. Please keep this e-mail safe and take it with you the next time you visit the casino. You can exchange your E-gift card for your Casino Try Out Experience package at checkout.

  
  
• Can I order a package for someone else?

  Once you have completed your order, you will receive an email at the email address you provided confirming your order. You will also receive an email with your E-gift card. Keep this email safe and take it with you the next time you visit the casino. You can exchange your E-gift card at the reception desk for your Casino Try Out Experience.

  
  

YOUR VISIT TO HOLLAND CASINO

• What should I bring with me when I visit a Holland Casino establishment?

  You must be at least 18 years old to visit Holland Casino. You will be asked for valid proof of identity at the reception desk. Also don't forget to bring your Try Out Experience E-gift card.

  
  
• Does Holland Casino have dress code?

  Yes, the dress code "Stylish and well-groomed" applies in all establishments of Holland Casino. You can read what this means on our website.

  
  
• Can I smoke in the casino?

  Smoking is prohibited by law in our casinos. However, all our establishments have a comfortable outdoor area where smoking is allowed. There is no need to check in or out again.